Action Bias
The action bias refers to “The tendency to act immediately, even if that action is probably useless, possibly even harmful”
UX – A plea for some inefficiency
It used to be quantitative data and qualitative data, the what and the why.
Today it’s big data and thick data.
Zorg voor UX
De set aan tekeningen die ik maakte voor een lezing tijdens het UX event bij VGZ in 2018
UX – A few notes on service design
I’ve wanted to draw a visual blog about service design for years and now I’ve done it :). I owe a lot to the book ‘Service design’ by Andy Polaine, Ben Reason & Lavrans Løvlie, so I want to thank them kindly for the information and the inspiration.
The weight of the word
Visual blog about positive and negative feedback, loosely based on the chapter ’Praise and criticism’ from ‘The man who lied to his laptop’ by Clifford Nas with Corina Yen. See it as a recommendation :).
Knock on wood
Een goed product ontwerpen kost tijd.